| Frequently Asked Questions |
| |
Do you have a return policy?
Our gift baskets cannot be returned. They are covered by our guarantee and will be replaced if they arrive damaged. If your gift arrives damaged you must call or email us immediatly for a replacement.
|
| |
How are substitutions handled?
We make every effort to ensure that everything you see in our online catalog is exactly what you have ordered. In the event that we run out of a certain color, food product etc we will substitute to ensure that the gift has the same meaning and presentation.
|
| |
What type of credit cards do you accept?
Quality Gift Items accepts all major credit cards.
|
| |
What type of guarantee do you offer?
All products ordered from Quality Gift Items are covered by our 100% Satisfaction Guarantee. If for any reason you and/or your recipient are not completely satisfied with the quality of a delivered product please contact our customer service line. Your complete satisfaction is our goal.
|
| |
Do you offer a newsletter?
We offer a free newsletter to help our customers with all their gift giving needs. To receive this information just sign up on our home page. You can opt out at anytime. We have plans to integrate coupons in the very near future for our loyal customers."
|
| |
How will I know if my order has gone through?
You will receive a confirmation email about your order. Feel free to call us if you have any worries.
|
| |
